FLOUR SERVICES
THE GREATEST THING
SINCE SLICED BREAD.
Service Design
Designing end-customer and business foundations to drive service and product development.
WIDE-RANGING.
INNOVATIVE YET GROUNDED.
Business Design
Designing new perspectives and people-centred answers for complex organizational challenges, involving multiple areas.
IMMERSIVE.
TRANSFORMATIVE.
ENGAGING.
Workshops Facilitation
Reaching a common understanding across different teams and personalities, using facilitation skills with a set of proprietary tools.
CHALLENGING.
INCLUSIVE.
CONVERGENT.
BREAKING
NEW GROUND.
Always providing customer perspectives for your challenges, we discover, question and design innovative ways to promote your business.
Combining simplicity, diversity and a people-centred approach, we are your starting point for achieving grounded results.
Energy, perseverance and talent from start to finish giving you a clear competitive edge.
FLOUR APPROACH
THINGS MAY SEEM MESSY,
WHEN CREATING SOMETHING
UNIQUE.
#01 ask why.
Everything starts with understanding and questioning the challenge, to ensure everyone is on the same wavelength.
#02 discover.
A purpose is built around people. End-users. Business and Technology stakeholders. Discovering them, their culture, their needs and motivations in an in-depth approach is the key for a unique delivery.
#03 reframe.
Outlining the needs found and rebuilding stories that underlie reality, is usually a surprise: what we all thought as being the purpose of the project, might be reframed.
#04 co-create.
Based on the framed insights, it is time to have the stakeholders co-creating solutions. This is another crucial source of insights for a unanimous solution.
#05 create.
After all the ingredients have been collected and blended in the right proportions, through an iterative process we create a grounded concept. Grounded to the technology capabilities, to the business priorities and to the end-users motivations.
#06 design.
With all the stakeholders on board with the concept, we design a set of journeys and prototypes, making sure the end-user and business experiences converge and are simplified. In the end, everyone challenges it for the final adjustments.